We take pride in delivering world-class service to all of our customers and canine companions. Read what some of our satisfied clients have said about us!
"Nelson thank you so much for your patience and taking the time to get to know him before the grooming process. I think Stuart had a pleasant experience. He is so terrified meeting new people for the first time. You have a calming effect on him. "-Monica mother of Stuart the Cocker Spaniel.
"We have had nothing but problems with other dog groomers in the area as
they do not take the time to make our dog comfortable. I was
completely amazed when I brought Sunny to you and how you took time to ensure
our pet so that she was not nervous and did not cry when we left her with
you for her grooming "spa day". I can not thank you enough for all of
patience and warm heart. I am so glad that we found you and now
have a place that we can take Sunny to who listens to our requests and
treat our pet with kindness, understanding along with the expertise of
your grooming skills. When I picked up Sunny it was the first time that a
groomer kept their word for time of completion and I was amazed how
how relaxed Sunny was. You have made our dog grooming nightmares go away
and you are much appreciated. Thank you again Nelson and we will see
you soon."-Theresa and Faith, parents of Sunny.
"Nelson thank you for a wonderful job you did on my dog. I have gone to other groomers and never had this kind of experience. My dog was happy and he was groomed the way I wanted to him to be groomed. I always come back to a surprise at the other groomers. You have gone out of the way to explain things and listen to what I wanted. Also you welcome my dog to your salon with open arms as I can see your love of dog once you got down to my dog eye level and pet him. Thanks I highly recommend you to everyone who wants a perfect grooming salon/spa for their dog."-Jack father of Premier the Shih Tzu.
"You are simply the best dog groomer.Pawfect groom.Niner looks excellent! Thanks!"-Mary Rose mother of Niner.
"Thanks! Will postively come back and recommend you to all my doggy friends!"-Jose father of Meatball the bulldog.
"Simply the best! My dog's coat is soft and smell good. He has not been this soft since he was a puppy. Thanks!"-Yvonne mother of Koi.
"Wow! This grooming spa is great! Place is clean and bright. It actually put a smile on my face when I saw the yellow painting in your store. I felt energized. It was better than your competition that is right next to you on the other street. That place I will never go back to, I didn't have a choice until you opened. It was dirty and the equipment they use is like 20 year old. Well, thank you Nelson for that great service and wonderful job you did on my dog. You will be my regular groomer!"-Bill father of Bingo the Bishon
"Thanks, you were so kind and your grooming skills are excellent! Perfect!I will come back every 3 weeks to see you,Nelson"-Beverly mother of Planner the Bichon.
"Nelson, Thanks for being so patient with me. I can be finicky and picky sometime with my dog grooming. There was no fustration on your part as you try to accommodate and make me happy. I never met anyone so patient and understanding like you. I will recommend everyone to you to have their dog groomed. Not much people take opinion and criticism like you do now adays. Keep up the good work, will see you soon!"- Molly mother of Maurice the poodle.
"Wow! My little Shih Tzu never felt this soft and smell very good since it was a puppy. I like your selection of customize shampoo for each dog. Not like other place where one shampoo does the job for all breed! Other places call themself Dog Spa but you guys are the real Dog Spa! I recommend anyone who wants their dog pampered the right way come to Le Chien Fortune! Thanks!" Sheila mother of Princess the Shih Tzu.
As a review from Yelp.com "I got a reference from a woman at Fort Funston to have Nelson (shop owner) groom my dad's Jack Russell, Sweetie.
Nelson was friendly and kind. He fit me in right away and I was able to drop off the dog that day.
When I came and picked up my lil girl, she was all clean, cut and even wearing a cute little red bow. I can not wait for my dad to see her.
I also bought a cute doggie sweater that was priced at a very reasonable $8.99.
Sweetie and I will definitely will be back."-Tanya the Big Sister of Sweetie the Jack Russell.
Thank you again for doing such a nice job on Jack yesterday, he sure does smell nice and he looks so handsome!"-Cordelia mother of Jack the Greyhound.
Thanks for a wonderful job! He looks actually like I wanted when I show you a picture of a Shih Tzu that I wanted my dog Suzy to look like. I highly recommend you to all my friends. Keep up the good work!" - Jasmine mother of Suzy the Shih Tzu
Review from Yelp.com-"I can't say enough good things about this place. My dog was in dire need of a hair cut and this was the closest place that had an opening. I was VERY pleasantly surprised. Nelson is absolutely amazing. He took the time to get to know my dog and put him at ease prior to me leaving. Million was ready ahead of schedule. He looked so adorable and smelled so good. His coat was so smooth and soft!! Million (who is terrified of groomers) was happy and wagging his tail when I arrived to pick him up. Nelson handed me Million's report card and a bag full of treats. I will definitely be returning here. I am so pleased and would recommend that everyone take their pooches here."-Ali Mother of Million the Maltese.
Review from Yelp.com-"I have taken Sophie to get groomed and pampered several times and each time I've been satisfied. The owner, Nelson, is pleasant to deal with. I even referred my sister-in-law to this venue and she was pleased with their service as well. Thanks Nelson!" -Catherine mother of Sophie the Shih Tzu mix.
Review from Yelp.com-"I have to say, thank goodness for people like Nelson. I've taken my dog "princess" to several groomers and all were not successful with my dog. Princess have been traumatized by previous visit to the groomers and no matter what I do she just hates groomers. I took her to Nelson for the first time today and I can say my experience was great. He was kind, gentle and very patient with Princess. I live in the East Bay and it was worth driving to this place. I would recommend Nelson - Le Chien to everyone. I would definitely take her back. Thanks again Nelson. "-Dulce mother of Princess the Bishon.
Review on Yelp.com-"I love my baby, so after doing lots of research, I finally decided to take Brady to his first professional grooming! The one thing I always look for in ANY business is excellent customer service, and as soon as we walked in, that was exactly what we received. The owner of Le Chien, Nelson, was too kind for words and got to know our little toy poodle before we left for 2 hours. He asked me what kind of cut I wanted him to get and what other needs should be provided for him. Being that it was the first time I've ever let my puppy in another person's care, I can actually say that I felt great about it!
2 hours later, we came back to pick Brady up. Nelson gave us his report card (A+ woohoo!), complimented our little pup, and told us how he was throughout the whole process. It was a relief to know that he was being good and that we can come back with him anytime for Nelson! Then our baby came out looking sparkly, shiny, and clean.. most of all he smelled SO great! His cut was perfect and just the way I imagined it to be. Also, Nelson notified us that his picture will be on the website too, how cute is that!
Overall, I HIGHLY recommend this place, and if I could give it more than 5 stars, I totally would. It's a small little boutique, but beautifully decorated and spotless. I'll definitely be returning in 4-5 weeks! Thank you so much for your wonderful service ''Le Chien Fortune''.. it may be our first time, but definitely not our last!
Brady gives Le Chien 5 Paws!! :) (And thank you for the toy!! I love it!!)
-Meg mother of Brady the Toy Poodle.
Review from Yahoo!Locals-"My dog Ziggy love the place. Excellent service, really you should bring your doggy to try. Definitely will visit again. Highly recommended. A++++++++++++++++++++++"-Vera mother of Ziggy.
Review from Yahoo! Locals-"The Best Dog Grooming place in bayarea! I took my dog there and the groomer gave the best service! He was willing to take the time to listen to what we wanted on our dog and he perform exactly to details.The place is clean. It was like a spa/resort like for dogs. Awesome.
Review from Yelp.com!"My Musubi needed a haircut really bad. So I searched Yelp! and this place had all high marks...
My dog came back smelling wonderful and clean. Now I can see her eyes!
Nelson is very nice and approachable. I met the whole family on my first visit and even Pumpkin! This will be Musubi's regular salon from now on.
Keep up the good work Nelson. Its hard to find a reliable pet groomer." Mauling mother of Musubi.